Integrated Ticketing System in Hosting
With a hosting from us, you won’t ever need to leave your account. Our ticketing system is built into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can quickly access any trouble ticket whilst browsing your files or updating different account settings. The ticketing system is being strictly monitored 24-7 by our help desk staff representatives and the response time is no more than 60 minutes, but it rarely takes more than 20 minutes to get assistance. Unlike some providers, we don’t charge extra for using the ticketing system, so you can get in touch with us as often as you like and ask for information in regard to any technical or billing issue. Besides, you can see a number of informative articles, which will help you solve the commonest difficulties on your own.