Q: What does the web site migration service involve? Will my website be secure?
A: The web site migration service provided by OneStopNet is completely free of cost and involves transferring all your web files, databases and emails from your present hosting provider to your new web hosting account with us. We’ll also modify all the configuration settings required for your web sites to be fully functional on our avant–garde cloud hosting platform.Our technicians are fully capable of transferring any type of web site. With years of experience in this field, they are well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, transferring a custom app with plenty of custom libraries is as elementary as moving a simple WordPress–based blog.
Q: Just how long will the web site migration procedure take?
A: While we cannot give you a precise ETA, because there are plenty of variables, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will give our very best to migrate your web site within 48h, and in some cases – within 24h (in case the website content is not very large).
Q: Do you need something from me before you start moving my website?
A: Yeah. We will require the name of the website that you’d like us to transfer. We will also need a means to log in to your current web hosting account so that we can get the content associated with your website.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my website be offline during the transfer?
A: Your web site will work exactly like it did before with your former web hosting provider. As soon as we have completed the migration, your web site will be configured to work on our system and we will ask you to preview it. If it is working correctly, all you will need to do is modify the name server records for your domain name. Your site will be transferred to us without any downtime.
Q: Will my current hosting provider know that I’m leaving them?
A: While we migrate your website content, your web hosting provider won’t be aware of the migration at all. We won’t touch base with them in any way.
Q: Does it make any difference what platform my current hosting provider is using?
A: We can transfer your web site from any hosting provider or any Linux–based hosting platform provided that we can gain access to the Control Panel and there is FTP access available.The only websites that we’re unable to migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.